Question 1

Are the works authenticated?

Accepted Answer

Yes. Each artwork sold is signed and accompanied by a certificate of authenticity written by Nicole Lemieux. This document attests that the sculpture is a unique piece, designed and crafted in her studio in Quebec City.

Question 2

How does shipping work?

Accepted Answer

• Works carefully packaged (rigid protection + appropriate materials)• Shipped with tracking number• Average delivery time: 5 to 10 business daysFor international orders (Europe, United States, etc.), fees apply depending on the size of the artwork and the destination. You will receive a quote before any commitment is made.

Question 3

Can I come and collect the artwork in person?

Accepted Answer

Yes. If you are in the Quebec City area, you can pick up your artwork at the studio by appointment. This option will be offered to you during the purchase process or upon request.

Question 4

What payment methods are accepted?

Accepted Answer

• Credit card (Visa, Mastercard, Amex)• PayPal• Interac e-Transfer (on request)

Question 5

Can I return a work if I change my mind?

Accepted Answer

⚠️ Custom-made works are non-refundable, except by special arrangement agreed upon from the outset.

Question 6

I have another question. How can I contact you?

Accepted Answer

Easily. You can write to Nicole Lemieux at:By email: flmieux@videotron.caBy phone: (418) 623-3072Or fill out the form in the "CONTACT US" section.